A prominent microfinance bank in Karachi is looking to hire for several positions, all requiring prior banking experience. The available roles include Manager of Operational Risk, Manager of Service Quality & Consumer Protection, and HR/Payroll Officer. For the Manager of Operational Risk position, candidates must hold an ACCA, MS, or MBA in Finance and have a minimum of two years of related experience. Responsibilities for this role include developing operational risk policies, implementing strategies to mitigate risks, and analyzing data to pinpoint potential vulnerabilities. Latest Microfinance Bank Jobs 2024
The Manager of Service Quality & Consumer Protection role, located in the Compliance Department, requires a graduate degree (preferably a master’s) and at least three years of relevant experience. Key responsibilities involve creating consumer protection frameworks, establishing service quality standards, and conducting assessments such as mystery shopping and client satisfaction surveys to ensure compliance with regulations. This position also includes monitoring service quality standards and executing the Assessment Framework (CAF) exercise.
The HR/Payroll Officer position requires an MBA in HR and one to two years of relevant experience. The primary duties for this role include managing payroll, loans, and final settlements through HRMS, portals, or software solutions. Interested candidates can submit their resumes to career.hr@asapakistan.com.
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Microfinance Bank Jobs List
- Manager Operational Risk
- Manager Service Quality & Consumer Protection
- HR/Payroll Officer
Microfinance Bank Jobs Details
| Field | Details |
|---|---|
| Date Posted | 25 October 2024 |
| Organization | Leading ASA Microfinance Bank |
| Education | ACCA, MS, MBA in Finance, Graduate (preferably Masters), MBA-HR |
| Category | Banking |
| Job Type | Full-time |
| Last Date | 10 November 2024 |
About Microfinance Bank
This microfinance bank, situated in Karachi, Pakistan, is renowned for its dedication to providing accessible financial services to underserved communities. Microfinance institutions play a vital role in empowering individuals and small enterprises by offering the necessary capital for their development. The bank not only aims to enhance financial inclusion but also promotes economic growth by catering to the needs of those who may not have access to conventional banking services.
The bank prides itself on its innovative banking practices, utilizing technology to improve service delivery and enhance customer experience. By leveraging digital platforms, it simplifies processes, allowing clients to easily access loans and other financial products. The bank places a strong emphasis on service quality and consumer protection, ensuring that clients receive both financial assistance and the guidance required to make informed financial decisions. This approach fosters trust and long-lasting relationships with clients, which is crucial in the microfinance sector.
In addition to its core banking functions, the organization is committed to social responsibility and community development. It actively participates in initiatives that aim to improve the livelihoods of its clients, promote entrepreneurship, and create job opportunities. Through training programs and financial literacy workshops, the bank equips its clients with the skills necessary for effective financial management. This comprehensive approach not only supports individual client growth but also strengthens the overall economic environment of the communities served.
Microfinance Bank Jobs Responsibilities
| Position | Job Responsibilities |
|---|---|
| Manager Operational Risk | Develop and update operational risk policies and procedures. Analyze data to identify trends and potential risks. |
| Manager Service Quality & Consumer Protection | Design and implement a consumer protection framework. Establish complaint redressal mechanisms and service quality standards. Conduct CAF, mystery shopping, and client satisfaction surveys to meet regulations. |
| HR/Payroll Officer | Manage payroll, loans, and final settlements through HRMS, portals, or software. |
Salary Range
| Position | Salary Range |
|---|---|
| Manager Operational Risk | PKR 80,000 – 150,000 |
| Manager Service Quality & Consumer Protection | PKR 70,000 – 120,000 |
| HR/Payroll Officer | PKR 50,000 – 100,000 |
Experience and Eligibility Criteria
| Position | Experience Required | Eligibility Criteria |
|---|---|---|
| Manager Operational Risk | 2 years | ACCA, MS or MBA in Finance |
| Manager Service Quality & Consumer Protection | 3 years | Graduate (preferably Masters) |
| HR/Payroll Officer | 1-2 years | MBA-HR |
Contact Information
| Contact Type | Details |
|---|---|
| Website URL | asa-international.com |
| Email Address | career.hr@asapakistan.com |
| Physical Address | NICL Building, Main Korangi Rd, Karachi Cantonment, Karachi City, Sindh, Pakistan |
How to Apply for Microfinance Bank Jobs?
- Prepare Your Resume: Update your resume to emphasize relevant experience, education, and skills that align with the job requirements.
- Write a Cover Letter (Optional): While not mandatory, including a cover letter can help explain why you are a suitable candidate for the role.
- Send Your Application via Email: Email your resume (and cover letter, if applicable) to the specified email address.
- Follow Up (If Necessary): If you do not hear back within a few weeks, consider sending a polite follow-up email to check on the status of your application.
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FAQS
What qualifications are required for the Manager Operational Risk position?
Candidates must have an ACCA, MS, or MBA in Finance along with at least two years of relevant experience.
Is banking experience mandatory for these positions?
Yes, prior banking experience is a must for all the available roles.
Can I apply for more than one position?
Yes, candidates are welcome to apply for multiple positions if they meet the qualifications for each.
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